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CONTACT US.
23831 Andrew Road
Plainfield, IL 60585

p. 800.694.6694
f. 815.254.9174

info@premiermessengerltd.com
 
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Frequently Asked Questions

What do you deliver?
Premier Messenger delivers documents, packages, freight, large appliances, medical, pharmaceutical. Contact us we deliver it.

 

What are your hours?
Premier Messenger is open and staffed 24 hours a day, 7 days a week, 365 days a year.

 

What is your service area?
Premier Messenger delivers same-day throughout the Chicagoland metropolitan, suburbs
and outbound to the other 48 contiguous states by car, van and truck.

 

How do I set up an account?
Call Premier Messenger Customer Service at 815.254.7800 or 800.694.6694. It’s that easy.

 

I’d prefer not to have an account right now. But I would like a delivery made. What can I do?
Call Premier Messenger Customer Service at 815.254.7800 or 800.694.6694.

 

What is Internet Order Entry?
It is our web address, where you can order a delivery by logging in your account number and password. You can track your delivery from time of pickup, en-route status and delivery time. Get reports online, too. REGISTER HERE.

 

How close are drivers to my office?
Drivers are located throughout the region and are radio-dispatched for immediate response. We are virtually everywhere.

 

Are your services guaranteed?
Yes. Premier Messenger guarantees customers the right to on-time deliveries, competitive prices, courteous treatment, accurate billing, reliable service and clean, professional drivers.

 

Do you have trucks?
Yes. Premier Messenger same-day and next-day trucking includes everything from 14-ft. and 24-ft. straight trucks.


How should I prepare my packages for shipping?

  • When possible use a new box.
  • Used boxes should be rigid with no punctures, tears, rips or corner damage.
  • Remove old labels and shipping marking from the box.
  • Choose a box strength that is suitable for the contents.
  • Never exceed the maximum gross weight of the box usually printed on the Box Maker’s Certificate on the box’s bottom flap.
  • Cushion the contents of the box and wrap each item separately.
  • Fragile items need suitable separation from each other and clearance from the corners and sides of the box.
  • Each item should be surrounded by at least 2 inches of cushioning and placed at least 2 inches from the walls of the box.
  • Items should not move when you shake the container.

 

 
FAQ's